Terms of Service

Last Updated: January 15, 2026

1. Acceptance of Terms

By accessing and using SiteLedger ("Service," "Platform," or "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and SiteLedger Inc. ("Company," "we," "us," or "our").

2. Description of Service

SiteLedger is a contractor management platform that provides:

  • Job and project tracking
  • Receipt and expense management
  • Timesheet and labor cost tracking
  • Worker and team management
  • Document storage and organization
  • AI-powered features (OCR, insights, automation)
  • Financial reporting and analytics

3. User Accounts

3.1 Account Creation

To use SiteLedger, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Service.

3.3 Account Security

You are responsible for all activities under your account. Notify us immediately of any unauthorized access or security breach.

3.4 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose security risks.

4. Payment and Billing

4.1 Subscription Fees

Access to SiteLedger requires a paid subscription. Pricing is available on our website and subject to change with 30 days' notice.

4.2 Billing Cycle

Subscriptions are billed monthly or annually in advance. Your payment method will be automatically charged at the beginning of each billing cycle.

4.3 Free Trial

New users may receive a free trial period. After the trial ends, you will be charged unless you cancel before the trial expiration.

4.4 Refunds

Fees are non-refundable except as required by law or at our sole discretion. Contact support@siteledger.ai for refund requests.

4.5 Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. You retain access until that date.

5. User Content and Data

5.1 Your Data

You retain ownership of all data, content, and information you upload to SiteLedger ("User Content"). By using our Service, you grant us a license to use, store, and process your User Content solely to provide our services.

5.2 Data Accuracy

You are responsible for the accuracy and legality of your User Content. We are not liable for errors, omissions, or unauthorized use of your data.

5.3 Data Export and Deletion

You may export your data at any time through Settings > Export Data. Upon account termination, your data may be deleted after 30 days unless otherwise required by law.

6. Prohibited Uses

You agree not to:

  • Violate any laws, regulations, or third-party rights
  • Use the Service for fraudulent or illegal activities
  • Upload malicious code, viruses, or harmful content
  • Reverse engineer, decompile, or attempt to extract source code
  • Interfere with or disrupt the Service or servers
  • Access another user's account without permission
  • Scrape, copy, or harvest data using automated means
  • Resell or redistribute the Service without authorization
  • Impersonate any person or entity

7. Intellectual Property

SiteLedger and all related trademarks, logos, service marks, software, and content (excluding User Content) are owned by SiteLedger Inc. and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Third-Party Services

SiteLedger may integrate with third-party services (payment processors, AI providers, cloud storage). Your use of these services is governed by their respective terms and privacy policies.

We are not responsible for third-party services, their availability, security, or performance.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • Results from use will be accurate or reliable
  • Defects will be corrected
  • AI features will always provide accurate results

YOU USE THE SERVICE AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SiteLedger Inc. SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or data breaches
  • User Content errors or inaccuracies
  • Third-party actions or services

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE PAST 12 MONTHS.

11. Indemnification

You agree to indemnify and hold harmless SiteLedger Inc., its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

12.2 Arbitration

Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except for claims of intellectual property infringement or small claims court jurisdiction.

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or in-app notice 30 days before taking effect. Continued use after changes constitutes acceptance. If you disagree, you must stop using the Service.

14. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the Service will cease immediately
  • You remain responsible for all fees incurred before termination
  • Provisions regarding liability, indemnification, and disputes survive
  • You have 30 days to export your data before deletion

15. General Provisions

15.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and SiteLedger Inc..

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

15.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

15.4 Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

16. Service Provider

SiteLedger is powered by Z & N Global. All services, technology, and infrastructure are provided by Z & N Global.

17. Limitation of Liability - Data Loss

IMPORTANT NOTICE: SiteLedger Powered by Z & N Global shall have NO LIABILITY WHATSOEVER for any loss, corruption, unauthorized access, or deletion of user data.

Users acknowledge and explicitly agree that:

  • Data loss may occur due to technical failures, security breaches, server failures, or other unforeseen circumstances
  • Users are solely responsible for maintaining their own backups and data redundancy
  • Z & N Global and SiteLedger Inc. bear ZERO LIABILITY for any financial losses, business interruption, lost profits, or damages resulting from data loss
  • Uploaded documents, receipts, timesheets, job data, and other content may be permanently lost without possibility of recovery
  • No compensation, refunds, or damages will be provided in the event of data loss

BY USING THIS SERVICE, YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND, AND ACCEPT THAT DATA LOSS MAY OCCUR AND THAT Z & N GLOBAL AND SITELEDGER INC. BEAR ABSOLUTELY NO LIABILITY FOR SUCH INCIDENTS.

18. Contact Information

For questions about these Terms, please contact us:

Email: legal@siteledger.ai

Support: Contact Support

By using SiteLedger, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.